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FAQ
Where are Upsolar and its oversea offices? Where is your factory?

Upsolar holding company is located in Hong Kong. Our Operating Centre and our Test & Development are in Shanghai. Our Europe subsidiary is in Paris, France. Upsolar American Inc. has been created on October 20th, and its office is now at The Pyramid Center, 600 Montgomery Street, Floor 45, San Francisco, CA.. Our main production platform is in Sichuan, China.

What kind of warranty I can get from your products?

All our products are co-guaranteed both by Upsolar and our first-class manufacturing partners. These two warranties are equivalent and have independent legal effects to ensure the best Upsolar quality.
To ensure the safest long-term products coverage for its customer, Upsolar, backed by an internationally recognized insurance company, contractually engages to compensate its customers all financial and production losses due to product quality default.

Can I have a visit to your factory before place an order?

Yes. We welcome you to visit our production base, as well as the Test & Development Centre.
Upsolar holding company is located in Hong Kong. Our Operating Centre and our Test & Development are in Shanghai. Our Europe subsidiary is in Paris, France. Upsolar American Inc. has been created on October 20th, and its office is now at The Pyramid Center, 600 Montgomery Street, Floor 45, San Francisco, CA.. Our main production platform is in Sichuan, China.

Do you have any logistic support in Europe?

Yes, we have our EuropeLogisticCenter in the South of France. The Logistic center is used as our main service support to European customers.

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